Exploring User Personality and Online Behavior: An Analysis of the Impact of Personality Based on Uses and Gratifications Theory

Document Type : .

Authors

1 Department of Management, Na.C., Islamic Azad University, Najafabad, Iran

2 , Department of Management, Na.C., Islamic Azad University, Najafabad, Iran

10.30465/ismc.2026.55063.3068
Abstract
Social media have become vital platforms for human interaction, making the understanding of factors influencing user behavior essential. Among these factors, users’ personality traits significantly shape their motivations and usage patterns. This applied, descriptive-survey, and correlational study explored user personality and online behavior by analyzing the impact of personality traits based on Uses and Gratifications Theory (UGT). The statistical population comprised employees of the Islamic Republic of Iran Railways in the Isfahan region, from which 300 participants were selected via convenience sampling. Data collection instruments included the NEO Five-Factor Inventory and a UGT questionnaire, analyzed through structural equation modeling (SEM) using SmartPLS software. The findings indicated that extraversion positively and significantly influenced awareness and surveillance, entertainment and recreation, and personal relationship development. Moreover, neuroticism and agreeableness significantly affected awareness and surveillance as well as personal identity development. In contrast, conscientiousness showed no significant effect on social media use dimensions. The results demonstrate that personality differences generate distinct user behavior patterns, confirming that Uses and Gratifications Theory provides an appropriate explanatory framework for these behaviors.

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Articles in Press, Accepted Manuscript
Available Online from 19 September 2026

  • Receive Date 05 July 2026
  • Revise Date 27 August 2026
  • Accept Date 13 September 2026
  • Publish Date 19 September 2026